In 2016, a customer from South Korea contacted us JYM. He said that he needed to find a factory for high quality and reliable memory foam car lumbar cushions. He had his own group of stores on all major e-commerce platforms in Korea and planned to sell automotive products, of which the memory foam cushions had not yet settled on a good supplier.
Our Solutions
At first, the customer was unsure about the suitability of this lumbar cushion for larger and fatter people. After carefully understanding the customer's needs, we designed and produced an improved version of the lumbar support for him. This lumbar cushion is 5cm less than the original version (12cm thick), and provides some internal dustproof and sweat-absorbent covers and an additional strap to secure the lumbar cushion to the seat, which solves the problem of the customer's back position changing when he gets up after sitting for a while!
Results
He compared many factories in China and finally decided to place an order for test marketing in Korea after receiving our samples. When the customer placed the first order for trial sale, he found that the e-commerce users like this product, because this lumbar cushion is not only comfortable, lumbar support and fatigue relief, but also solves the common car cushion that is easy to fall off, the lack of displacement. It can also be used for some office seats with protruding headrests, especially some boss seats. This kind of functionality makes customers happy because the product can solve the needs of more users. This improved version has been well received and satisfied by end users on the e-commerce platform and sales continue to grow. With these 8 years of cooperation, the numbers of his store and sales have increased greatly, and he places orders with us every quarter. The client chose us not only because of our expertise in memory foam products and product optimization, but also because of our customer-satisfying service and efficient solutions.
Solving Head Pillows For German Customers
Project Background
We were faced with a challenging project: to improve a pillow for hair washing and hair treatment for a client in a chain of hairdressing salons in Germany. The client wanted a movable pillow that was not only comfortable and high end in style, but also waterproof to accommodate children and adult clients who were lying down for up to an hour during their hair treatments. The client's special requirements were due to the fact that this is a program for high-end clients, especially for VIP clients, including important local economic figures, government leaders and public figures, and it is important to consider the optimal experience that clients can feel when receiving head therapy services, including the stores. The aesthetics and comfort of the pillows became the focus of the project.
Our Solutions
After many rounds of discussion and program optimization, we finally confirmed various specifications of cephalotherapy pillows with our customers, including 60cm * 55cm*12cm and 60 * 45cm*9cm waveform waterproof pillows. Our design team carefully considered the luxurious and high-end exterior design to ensure the waterproof safety to meet the strict standards of our premium customers. We add thermostatic gel sheets to the interior design of the pillows and use high-end textured waterproof PVC for the jacket.The choice of brown color not only respects the local culture, but also matches the decoration style of the chain stores, making the whole head treatment place more rich in the sense of casual and relaxing atmosphere.
Results
Under the tight time requirement, we start quickly. After receiving the customer's sample, we quickly provide the improvement convenience, make the foam grinding hand plate to the customer for confirmation, and then make the aluminum alloy foam mold for the memory foam to make sure that the customer can receive the first sample quickly. After confirming the density, softness, hardness, feel and weight of the memory foam, we started mass production. The customer has highly recognized our solution. From the initial communication to the finalization of the project, we demonstrated our professional project management skills and deep understanding of the customer's needs. The success of this project demonstrates our expertise in professional customization and product improvement and upgrading.
Anti-Hemorrhoid Cushions For U.S. Nursing Homes
Project Background
In 2017, a customer from the United States contacted us JYM. He said he needed to find a factory for high quality and reliable memory foam anti-hemorrhoid cushions. He has 10 senior activity centers and 2 nursing homes on the east coast of the United States, where most of the seniors staying are from the middle class with upper-middle incomes and have high requirements for quality of life. Cushions are mainly used in wheelchairs, movie viewing areas and board game rooms. The cushions for wheelchairs have higher requirements, they should be comfortable, breathable, soft and must have a certain thickness and strong support to meet the needs of some sedentary people.
Our Solutions
After carefully understanding the customer's needs, we designed and produced 2 improved versions of the anti-hemorrhoid cushion for him. This cushion is 3cm thicker than the original version (7cm thickness), and the length and width have been increased by 2cm, with the option of adding thermostatic gel sheets. This solution addresses the skin discomfort caused by the sweltering buttocks of sedentary people and at the same time reduces the pressure on the user's spine. It is also waterproof, so if you are unfortunate enough to get the cushion wet, you only need to change the jacket. After receiving the sample and using it for a period of time, the guest was satisfied to find that such an improvement works very well. Especially the non-slip bottom of this cushion and the elastic band design with buckle can effectively prevent the elderly from falling and shifting when getting up or moving the chair.
Results
In 2023, we recommended another Anti-Hemorrhoid Butt Cushion that is hollow and has a raised support at the back of the cushion. This cushion features a hollow center that reduces the pressure on the muscles around the anus, thus reducing or preventing hemorrhoids from developing. The raised back of the cushion effectively lifts sagging buttock muscles and reduces the downward pull of gravity on the upper buttock muscles of the sedentary elderly, thus maintaining a better body shape. This improved version was recognized by the customer. After the customer ordered, he recommended these cushions to the needy users, and the feedback was very good, and some people were especially excited to thank Dean for thinking so well and providing them with such comfortable and useful cushions, which greatly improved the quality of their life in their old age. Customers choose us not only because of our expertise in memory foam products and product optimization, but also because of our customer-satisfying service and efficient solutions.
Providing Business Opportunities For Cross-border E-commerce
Project Background
When he initially contacted us, he just wanted to make his own branded travel U pillow. This U-shaped Pillow was different from other customers' requests, not only customized with his own brand logo, but also in details, such as the shape of the U Pillow, the details of the jacket, such as the linear wrapping, the webbing of the tabs, and the color matching; the jacket of the storage, and the retail packaging of the colorful box.
Our Solutions
We made samples for him many times. The finalized version created a monthly sales of 5,000 units for him, exceeding the customer's own expectations. Understanding our expertise in memory foam products and good customer service, and actively cooperating with the customer's ability to innovate and improve products, he successively developed his own brand of memory foam cushions, memory foam lumbar cushions and sleep cervical pillows. His store and branded company also caught the attention of investors because of its specialization in memory foam products, the star ratings of the products, the sales rankings on the platform and the substantial profit margins.
Results
Now we continue to have an active and smooth cooperation with the purchasing manager of his branding company. And he is actively preparing another new brand of memory foam products and plans to continue to open a new store on Amazon. We are confident that with our client's branding and sales management skills working closely with our expertise, his next brand will be successfully replicated in no time.
Provision Of Cushions For French Touring Clients
Project Background
In 2017, a French customer's need was to provide his yacht company with memory foam cushions that could be waterproofed for all of his yachts and pleasure boats for customer sea activities such as parties, fishing or other needs
Our Solutions
The design of this cushion is not complicated. The exact dimensions are 45cm wide x 38cm long x 8cm high. We use a sky blue high end waterproof jacket.
Results
Customers' yacht cushions are updated with cushions every year in order to give customers the latest and best experience. Due to our consistent product quality and professional service, the customer reaches out to us every year to place an order
